- We offer local delivery in Toronto, Ontario, Canada only
- To change or cancel an order, please call 647-794-5406. Orders placed for Wednesday delivery must be cancelled by Monday 11:59pm, orders placed for Sunday delivery must be cancelled by Friday 11:59pm.
- Recipient phone number is required for all orders.
- For all deliveries to a home or condo without concierge, if the recipient is not home the package will be left if the driver determines there is safe and dry place to leave the package. If there is no location to leave the package, a re-delivery free will be charged in order to resent your package.
- If the concierge refused to accept the package a re-delivery free will be incurred.
- We do not offer any refunds on deliveries damaged or delayed due to the recipient not being or any circumstances out of our control.